Service Catalog

Categories (15)

Academic Support

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Accounts & Passwords

Account and password service request for password resets login assistance and account management.
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Alumni

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Classroom and Lab Technology

Classrooms, Computer Labs, and Audio-Visual equipment support
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Communication & Collaboration

Telecommunication, Email, File sharing, and web conferencing
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Computer Hardware, Software & Printing

Issues with employee and shared computer hardware and peripherals including desktops, mobile devices, or request to move technology equipment.
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Educational Foundation

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Enterprise Application Support

Includes all PeopleSoft Modules, Canvas, Coursedog, Perceptive Content (Imagenow), Online Payment System(Touchnet), and TargetX.
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Facilities Services

Facilities, Grounds, Maintenance, and Custodial requests
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Institutional Research

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Marketing

ICC Marketing provides strategic direction and communication in support of the mission and brand of the College. As the steward of the Illinois Central College brand identity, the Marketing department manages the content of the College’s official print publications, primary web site and flagship social media accounts while supporting College departments with any external marketing and communications.
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Provide Feedback

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Security & Access

Security, keyless entry badges, and access management for network services
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Student Services

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Wi-Fi & Network Connectivity

Wired and wireless access, remote access, and network configurations.
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Services (3)

Service Desk General Form

If you need technical assistance or services other than those already available in the ICC Hub, please use this service.

Teaching and Learning Excellence Request

Request service(s) from the Teaching and Learning Excellence (TLE)

Cougar Kudos

Did an instructor or staff member go above and beyond for you? Consider recognizing their exceptional service by nominating them through Cougar Kudos!