Service Catalog

Categories (12)

Account and password service request for password resets login assistance and account management.

Classrooms, Computer Labs, and Audio-Visual equipment support

Telecommunication, Email, File sharing, and web conferencing

Issues with employee and shared computer hardware and peripherals including desktops, mobile devices, or request to move technology equipment.

Includes all PeopleSoft Modules, Canvas, Coursedog, Perceptive Content (Imagenow), Online Payment System(Touchnet), and TargetX.

Facilities, Grounds, Maintenance, and Custodial requests

ICC Marketing provides strategic direction and communication in support of the mission and brand of the College. As the steward of the Illinois Central College brand identity, the Marketing department manages the content of the College’s official print publications, primary web site and flagship social media accounts while supporting College departments with any external marketing and communications.

Security, keyless entry badges, and access management for network services

Wired and wireless access, remote access, and network configurations.

Services (4)

Teaching and Learning Excellence

Request service(s) from the Teaching and Learning Excellence (TLE)

Cooperative Agreements

Working cooperatively with other Illinois two-year colleges, Illinois Central College participates in the Comprehensive Agreement Regarding the Expansion of Education Resources. The intent of this agreement is to expand the career and technical education programs that are provided to students within District 514, as well as offer our programs to Illinois students from outside District 514.

Cougar Kudos

Did an instructor or staff member go above and beyond for you? Consider recognizing their exceptional service by nominating them through Cougar Kudos!

Service Desk General Form

If you need technical assistance or services other than those already available in the ICC Hub, please use this service.