Knowledge Base

Categories (11)

Communication & Collaboration

Articles about phones, voicemail, teleconferencing, and videoconferencing.


Articles providing operational information about Facilities services. Maintenance, General Operations, Custodial are all included.

Security and Access

Security, keyless entry badges, and access management for network services

Software & Applications

Articles that support ICC standard software and applications (Microsoft, web browsers, etc...).

Student Resources

Student Information and resources to help students be successful at ICC

Teaching and Learning Excellence

The Center for Teaching and Learning Excellence is Illinois Central College's primary department to support professional practice for faculty and staff to improve student outcomes.

Articles (5)

Pinned Article Getting Started With The ICC HUB

Basic navigation of the ICC HUB service portal.

Pinned Article Video Tutorial - Getting Started with The ICC HUB

View this short video tutorial to learn how to navigate The Hub. Signing in, finding knowledge base articles, and submitting IT service requests are all covered in this tutorial.

How To Clear Your Web Browser Cache

This article walks you through how to clear the cache in all of the major browsers (as of late 2022.)

Proctoring and Testing Accommodation Services

Do you need to take an exam or quiz outside of class time? Your instructor can make arrangements for you to take your test or quiz under the watchful eye of our Testing Center staff.