Student Transition to Microsoft 365 (OneAccess)

Overview

Illinois Central College is transitioning student email, work, and collaboration tools from Google Workspace to Microsoft 365. This change creates a unified technology environment for students and employees, improves collaboration, and aligns student tools with modern workplace standards.

What’s Changing

Email Accounts

• Current: Student email uses @lab.icc.edu addresses in Gmail.
• New: Student email will use @icc.edu addresses in Outlook (Microsoft 365).
   

Collaboration Tools

Timeline and Key Dates

Action Required

For Students

Activate your OneAccess / Microsoft 365 account when you receive your claim email. Contact IT Service Desk if you have not received your claim email or need it resent to you.

Helpful resources:

• View account claim instructions
• Additional setup guidance
   

Before August 1, 2026

• Download or move important files from Google Drive to OneDrive (storage is limited).
• Save any critical emails or information from Gmail.
• Update your email address with external contacts and services

Frequently Asked Questions

What happens if I don’t receive my claim email?

• Contact IT Service Desk via email, phone, or a service ticket to resend your claim email. Contact information is at the bottom of the page.
   

Which email address should I use?

• January–July 2026: Continue using @lab.icc.edu. Messages will be forwarded to your @icc.edu mailbox once your Microsoft 365 account is activated.
• Beginning August 1, 2026: Your official ICC email address will be @icc.edu. All college communications will be sent to this address.
   

Will my old @lab.icc.edu address stop working?

• No. Emails sent to your @lab.icc.edu address will continue to be delivered and can be forwarded to your @icc.edu mailbox, even after the transition is complete.
   

What happens if I don’t activate my Microsoft 365 account?

• You must activate your account to receive official ICC communications. After August 1, 2026, ICC will only use your @icc.edu address. Failure to activate may result in missed announcements and important notifications.
   

Why We’re Making This Change

• Single Sign-On (SSO): Access Microsoft 365, Canvas, and Workday with one login, with plans to expand to additional systems.
• Industry Alignment: Microsoft 365 is widely used in the workplace, giving students relevant, hands-on experience.
• Integrated Collaboration: Teams, OneDrive, and SharePoint work seamlessly together and integrate with Canvas.
• Enhanced Security: Enterprise-grade security and compliance exceed Google’s education offerings.
• Streamlined Support: A unified technology ecosystem enables more consistent and efficient support.
   

Training and Resources

ICC Training

ICC will offer training sessions throughout the transition. Visit the Microsoft 365 Knowledge Base for updates and resources.
 

Microsoft Resources

• Switch to Microsoft 365 from Google Workspace
• Microsoft 365 Support
   

Getting Help

If you have questions or need assistance during the transition:

• Contact Technology Services via a Technology Service Request ticket
• Review the Microsoft 365 Knowledge Base
• Call or email IT Service Desk at the information below.