Student Transition to Microsoft 365 (OneAccess)

Overview

Illinois Central College is transitioning student email, work, and collaboration tools from Google Workspace to Microsoft 365. This change creates a unified technology environment for students and employees, improves collaboration, and aligns student tools with modern workplace standards.

What’s Changing

Email Accounts

• Current: Student email uses @lab.icc.edu addresses in Gmail.
• New: Student email will use @icc.edu addresses in Outlook (Microsoft 365).
   

Collaboration Tools

Timeline and Key Dates

Action Required

For Students

Activate your OneAccess / Microsoft 365 account when you receive your claim email. Contact IT Service Desk if you have not received your claim email or need it resent to you.

Helpful resources:

• View account claim instructions
• Additional setup guidance
   

Before August 1, 2026

• Download or move important files from Google Drive to OneDrive (storage is limited).
• Save any critical emails or information from Gmail.
• Update your email address with external contacts and services

Frequently Asked Questions

What happens if I don’t receive my claim email?

• Contact IT Service Desk via email, phone, or a service ticket to resend your claim email. Contact information is at the bottom of the page.
   

Which email address should I use?

• January – May 2026: Continue using @lab.icc.edu. Messages will be forwarded to your @icc.edu mailbox once your Microsoft 365 account is activated.
• Beginning May 18, 2026:  OneAccess accounts MUST be used on all ICC student/lab computers

Will my old @lab.icc.edu address stop working?

• No. Emails sent to your @lab.icc.edu address will continue to be delivered.
   

What happens if I don’t activate my Microsoft 365 account?

• You must activate your account to receive official ICC communications. After August 1, 2026, ICC will only use your @icc.edu address. Failure to activate may result in missed announcements and important notifications.
   

Why We’re Making This Change

• Single Sign-On (SSO): Access Microsoft 365, Canvas, and Workday with one login, with plans to expand to additional systems.
• Industry Alignment: Microsoft 365 is widely used in the workplace, giving students relevant, hands-on experience.
• Integrated Collaboration: Teams, OneDrive, and SharePoint work seamlessly together and integrate with Canvas.
• Enhanced Security: Enterprise-grade security and compliance exceed Google’s education offerings.
• Streamlined Support: A unified technology ecosystem enables more consistent and efficient support.
   

Training and Resources

Technology Services Support

Technology Services is available to support faculty and staff with:

• OneAccess and Microsoft 365 account support

• Account access assistance

• Transition readiness support

Resources are also available to help faculty move existing Google Docs, Sheets, Slides, and Forms into Microsoft 365 equivalents to ensure files remain accessible and usable in the Microsoft environment.

 Microsoft 365 Knowledge Base

 Submit a Technology Support Ticket

Microsoft Resources

• Switch to Microsoft 365 from Google Workspace
• Microsoft 365 Support
   

Getting Help

If you have questions or need assistance during the transition:

• Contact Technology Services via a Technology Service Request ticket
• Review the Microsoft 365 Knowledge Base
• Call or email IT Service Desk at the information below.