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Zoom Meetings Support
Tags: Zoom, conferencing, meeting
Zoom is ICC’s supported platform for virtual classes, meetings, and remote collaboration. Whether you’re a student attending class or staff hosting a meeting, this guide will help you get started and troubleshoot common issues.
๐ Getting Started with Zoom
Here’s what you can do with Zoom:
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Join meetings with or without an account
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Host instant meetings or schedule future ones
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Collaborate using video, audio, screen sharing, and chat
๐ฅ How to Join a Zoom Meeting
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Click a Zoom meeting link (usually shared via email, Canvas, or calendar invite)
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Choose “Join from Browser” or open the Zoom desktop/app if installed
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Enter your name if prompted (for anonymous or guest access)
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Allow access to your camera and microphone
๐ Can I Join Without a Zoom Account?
Yes! ICC Zoom links are usually public or open to guests. You do not need to create a Zoom account unless hosting or accessing restricted meetings.
๐งช Try a Test Meeting
Want to check your connection, video, or audio before a real meeting?
๐ Visit: zoom.us/test
This lets you join a fake meeting to test your mic, camera, and internet.
๐๏ธ Hosting a Meeting
Instant Meeting:
Launch a meeting on the fly from the Zoom app or web dashboard.
Scheduled Meeting:
Set a future meeting with options like recurring sessions, passcodes, and calendar invites.
๐ ๏ธ Troubleshooting Zoom
Common issues include:
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Zoom meeting won't launch
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Microphone/camera not working
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Error codes (e.g., 1132, 5003, 104103)
Try these quick fixes:
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Restart your device and relaunch Zoom
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Make sure your Zoom app is up to date
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Use a different browser (Chrome and Firefox work best)
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Join via browser if the app won't launch
For more help, visit: Zoom Help Center
๐ Need Tech Help?
Contact the ICC Service Desk:
๐ (309) 694-5457
๐ง servicedesk@icc.edu